The information accessible to the public:
- SQA Certification maintain and make public access to information that explanation the audit process, the certification process for granting, maintaining, extending, reducing, suspending or withdrawing certification, and certification activities, types of tourism businesses and geographic area where SQA Certification to operate of provide such information by request. Information is available in printed or electronic, or both.
- Information provide by SQA Certification to each client or market, including advertising, is accurate not misleading.
- The public can access information about certificate granted, suspended, or revoked. In certain cases, access to information may be restricted at the request of the customer for security reasons.
- Based on the request of any party, SQA Certification provides a means to confirm the validity of the certification on given, information concerning the implementation of the certification report.